Privacy Policy

Last Updated: July 10, 2026

Reviewer Nepal ("Reviewer Nepal", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, APIs, and related services.

1. Information We Collect

We may collect the following information:

2. How We Use Your Information

3. User Content

Users may upload reviews, ratings, photographs, videos, and comments. Users remain solely responsible for all content they publish.

4. Data Security

Reviewer Nepal uses reasonable technical and organizational security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

5. Data Sharing

We do not sell your personal information.

Your information may be shared only with:

6. Your Rights

7. Children's Privacy

If we process information relating to minors, such processing is carried out only with the consent of a parent or legal guardian where required by law.

8. Cookies & Analytics

Reviewer Nepal may use cookies and analytics tools to improve user experience and monitor platform performance.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page.

11. Data Privacy

Reviewer Nepal is committed to protecting the privacy of its Users and Business Users. This Section sets out how Reviewer Nepal collects, uses, discloses, and safeguards personal information in accordance with Article 28 (Right to Privacy) of the Constitution of Nepal, the Individual Privacy Act, 2075 (2018), the Individual Privacy Regulation, 2077 (2020), the Muluki Criminal (Code) Act, 2074 (2017), the Electronic Transactions Act, 2063 (2008), and other applicable laws of Nepal, read together with our Privacy Policy.

1. Personal Information We Collect

Reviewer Nepal may collect personal information such as name, gender, date of birth, contact details, login credentials, device and usage data, location data, photographs and videos submitted with reviews, and business ownership or identity documents provided by Business Users. Certain categories of information - including caste, ethnicity, political affiliation, religious faith or belief, physical or mental health, sexual orientation, and property details - constitute Sensitive Personal Information and receive heightened protection under this Section.

2. Consent and Purpose Limitation

Reviewer Nepal collects personal information only with the consent of the individual concerned, except where collection or use without consent is permitted under prevailing Nepalese law, such as for criminal investigation, under a court order, or for the maintenance of national security or public order. Personal information collected is used solely for the purpose disclosed at the time of collection, including:

3. Sensitive Personal Information

Reviewer Nepal does not process Sensitive Personal Information unless (a) it has been voluntarily and knowingly made public by the individual concerned, (b) processing is necessary for diagnosis, treatment, management, or delivery of health services or emergency assistance, or (c) processing is otherwise permitted or required by applicable law.

4. Data Security

Reviewer Nepal implements reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, loss, or destruction.

5. Rights of Individuals

Subject to the Individual Privacy Act, 2075 (2018) and its Regulation, Users have the right to:

6. Minors

Where the Platform processes personal information relating to a minor, such information shall only be processed with the consent of the minor's parent or legal guardian and where doing so is in the minor's interest, consistent with the Individual Privacy Act, 2075 (2018).

7. Data Retention

Personal information is retained only for as long as reasonably necessary to fulfill the purposes for which it was collected, to comply with legal or regulatory obligations, or to establish, exercise, or defend legal claims, after which it will be securely deleted or anonymized.

8. Disclosure of Personal Information

Reviewer Nepal does not sell personal information. Personal information may be disclosed to:

9. Cross-Border Processing

Where personal information is transferred, stored, or processed outside Nepal, including through cloud infrastructure or technology partners, Reviewer Nepal shall take reasonable steps to ensure that such information continues to receive a level of protection consistent with the Individual Privacy Act, 2075 (2018).

10. Data Breach

Where a data breach is reasonably likely to result in harm to affected individuals, Reviewer Nepal will take prompt remedial action and, where required by applicable law, notify affected Users and the appropriate authorities.

11. Grievance and Enforcement

Any violation of an individual's privacy under this Section may be pursued before the competent District Court in accordance with the Individual Privacy Act, 2075 (2018), and may attract imprisonment of up to three years, a fine of up to NPR 30,000, or both, in addition to compensation for the aggrieved party. Users may also submit privacy-related complaints to legal@reviewernepal.com, and Reviewer Nepal will investigate and respond within a reasonable time.

12. Privacy Policy

This Section must be read together with our separate Privacy Policy, which provides further detail on our data practices. In the event of any conflict, the more specific and User-protective provision shall apply, provided that neither derogates from applicable Nepalese law.

12. User Acknowledgement

By creating an account, posting reviews, uploading photographs or videos, claiming a business profile, accessing the API, or otherwise using Reviewer Nepal, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. You further acknowledge that all reviews are the independent opinions of their respective authors and that Reviewer Nepal and Spectra Nepal Pvt. Ltd. function solely as neutral technology service providers facilitating the publication and management of user-generated content. Except where expressly required by applicable law or a final order of a competent court, Reviewer Nepal and Spectra Nepal Pvt. Ltd. shall not be held responsible or liable for the content, accuracy, legality, or consequences of any user-submitted review or rating.

13. Contact Us

Reviewer Nepal

Spectra Nepal Pvt. Ltd.
Mahalaxmisthan, Lalitpur, Nepal

Email: legal@reviewernepal.com

Website: www.reviewernepal.com